Privacy Policy

Effective Date: June 5, 2025

The Hit Factory Plugins (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or interact with https://hitfactoryplugins.com (the “Site”).

Note: This Site is operated by RAD Distribution, Inc. on behalf of The Hit Factory Plugins. RAD Distribution, Inc. is the data controller of the personal information collected through this Site, in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).


1. Information We Collect

a. Information You Provide Directly

When you submit a contact form, we may collect the following information:

  • Name

  • Email address

  • Country

  • Product and serial number (optional)

  • Phone number (optional)

  • Message content or inquiry details

b. Information Automatically Collected

We may also collect technical data via cookies or tracking technologies, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referral URL

  • Device identifiers and usage behavior

See our Cookie Policy for more information.


2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal bases:

  • Consent – when you voluntarily submit a form or opt in to communications

  • Legitimate Interests – to respond to inquiries and operate our business effectively

  • Legal Obligation – to comply with applicable laws


3. How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and provide support

  • Maintain and improve our website

  • Communicate with you if requested or consented

  • Comply with legal requirements

We do not use your personal data for profiling or automated decision-making.


4. International Data Transfers

As a U.S.-based company, your personal information may be transferred and processed outside of your home country, including in the United States. We implement appropriate safeguards under applicable laws, such as Standard Contractual Clauses under the GDPR.


5. Data Sharing

We may share your information with:

  • Internal teams at RAD Distribution, Inc.

  • Third-party service providers (e.g., hosting, analytics, email systems) under confidentiality agreements

  • Legal authorities, if required by law or to protect our rights

We do not sell or rent your personal information.


6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. Once no longer needed, we securely delete or anonymize it.


7. Your Rights Under GDPR

If you're located in the EEA or similar jurisdictions, you have the right to:

  • Access the personal data we hold

  • Correct inaccurate or incomplete data

  • Delete your data ("right to be forgotten")

  • Restrict or object to certain processing

  • Receive your data in a portable format

  • Withdraw consent at any time

To exercise your rights, contact us at privacy@raddist.com. You also have the right to contact your local data protection authority.


8. Security

We apply reasonable technical and organizational safeguards to protect your personal data. However, no online system is fully secure, and you use the Site at your own risk.


9. Children’s Privacy

This Site is not intended for children under the age of 13, and we do not knowingly collect their personal information. If we become aware that we have, we will delete it promptly.


10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies independently.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest version. Continued use of the Site indicates acceptance of any changes.


12. Contact Information

For privacy-related questions or requests, contact:

RAD Distribution, Inc.
180 Carpenter Ave.
Middletown, NY 10940
Email: privacy@raddist.com